Crucial Conversations 2nd Edition

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

The first edition of CRUCIAL CONVERSATIONS exploded onto the scene and revolutionized the way millions of people communicate when stakes are high, when difficult and important conversations must take place. This second edition gives tools to:
- Prepare for high-stakes situations
- Transform anger and hurt feelings into powerful dialogue
- Make it safe to talk about almost anything
- Be persuasive, not abrasive

Good materials for parents, business leaders and managers, and men training to be preachers and elders.


Contributors:
Authors Kerry Paterson, Joseph Grenny, Ron McMillan, Al Switzler

Paperback, 244 pages